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Sunday, May 31, 2009

The most frustrating 24 hours!!!!!

I just had 24 hours of what appears to be false labour...or real labour that somehow stopped. I lost my mucous plug and dialted to 2 CM, had regular contractions 5-7 mins water break...and now the contractions seem to have stopped. although same thing exactly happend with Britney and then I had her two days later so we'll see. Going to go on about my business, go for lunch with friends today, go for walks, see what happens.

Wednesday, May 27, 2009

HBC's response to my email complaint

Dear Nikki,Thank you for your email dated 27th of May.We appreciate you for sharing your recent shopping experiences at the Zellers Store in Brantford, Ontario.I would first like to thank you for taking the time to communicate to us, and allow us the opportunity to address this issue. Please accept our apologies for the obvious shortfall in our customer service efforts.Please be assured that the Zellers is continuing to place emphasis and resources consistently in providing service levels to our customers thatwill differentiate us from the competition.In this particular situation we obviously fell short.I would appreciate it if you would provide me with your telephone numberso that I may have the store manager contact you to address your concerns.Please feel free to contact Zellers customer service at 1-888-226-2225, for any further assistance. We appreciate your patronage and hope to continue serving you in HBC. Regards, Abhishek Customer Services

Now how many of you think that any resolution will actually come out of this?

Oh how I loathe HBC!

I would like to make a complaint about the Zellers Store in Brantford, Ontario. I have been a loyal HBC customer for at least 16 years. Recently I have become very annoyed at the lack of business ethic employeed by the Brantford store.

Firstly: My husband and I were in the store shopping for a patio set and 3 employees stood around and chatted with each other instead of asking if we needed help while we looked at our choices. Then when we asked one of them for help they seemed annoyed as if we were putting them out. She answered our questions (begrudgingly) and we said we just needed a minute to decide. We spoke privately (my husband and I) and decided to take one of the sets shown to us, only to be told (by the same lady) "oh no that one was already sold". Why would you show us a product, answer all our questions, knowing we wanted to possibly buy it, only to tell us we can't have it? We were so annoyed we ended up buying our set at Zhers instead of Zellers.

Secondly: I was in recently to purchase a gift card for a friend's wedding shower. When I got up to the check out I was told that he didn't have any at his register. So I asked him would he kindly check at the other registers for me then? He scoffed and yelled over to the other cashiers (instead of walking around to check) then said "No we don't have wedding ones we only have thank-you or baby shower". I explained that neither would work since it was for a Wedding shower not a baby shower and it was not for a thank-you card. He looked at me with a completely blank look. I asked him if he could kindly get a manager to check because surely they could not be out in the entore store. He reluctantly called someone and they called back and said they were out but could wrestle up a "just because". I was stuck settling for the "just because" card and had to add an explanation in the shower card as to why it was so generic.

Thirdly: There was a sale on Pampers from May10th-14 as posted in your weekly flyer. When I went into the store to purchase some at 9am on th 10th, the pampers shelves were empty. Huggies were fully stacked, but pampers were empty. After 15 minutes when I was finally able to find a staff member she told me I could get a rain check on my way out. So I went to the check out to pay for my few purchases and to obtain a rain check. The Cashier filled out the rain check (for size 1 pampers which I had requested after she checked the flyer to confirm they were included). When I had not received a call back about the product a week later, my husband called to see if maybe they had just overlooked us. We were informed that in that week they still had not received any inventory for pampers. So either A) they were lying to us or B) the flyer was a false advertisement because they had no intentions on carrying the items advertised. When he asked the person he spoke to when we could expect they would come in he was put on hold. When they came back, he was informed that that specific product (Value pack of size 1 pampers) does not even exist. Funny though how I was able to purchase two of these value packs at Wal-mart yesterday! So whoever spoke to him lied. They lied that it doesn't exist and also probably lied about "not getting any in".

Fourthly: Try finding a staff member on the floor to help you out when you need assistance. I bet you have to walk the perimeter of the store at least 2 times before finding someone. How disgusting is that?I am 28 years old with a young family.

I am 36 weeks pregnant. We have registered at Sears for our baby instead of HBC because of this.

We will now be shopping at Wal-mart instead of Zellers because of this.

I will be shopping at Home Sense instead of Home Outfitters because of this.

My sister has done her wedding regisrty at Sears instead of HBC because of this. I still have one brother left to get married, he will nto be registering at HBC.

I am one of 16 grandchildren on one side and one of six on the other side. I'm sure between friends and family it won't take long for my story to get out.

I wonder how many people will stop shopping at HBC stores because of this? Bad news spreads much faster than good news. I am even thinking of taking this to the media I am just THAT annoyed. I wonder how many other people are as annoyed and put off HBC as I am?

Hopefully this complaint will not be taken lightly, hopefully someone in your corporation has some sendse of corporate pride. Hopefully someone stands behind the HBC brand. This is an awful lot of business to lose and it wouldn't take long before HBC meets the same fate as Eatons if all its patrons chose to shop elsewhere.

Once again people have no filter!

So my friend Nicole told me she has had some run ins with stupid people too since being pregnant. She told me yesterday that at work, she went to get off the elevator and the "kind lady" on the elevator told her she thought she "could use the exercise and might want to give the stairs a try". So of course being my friend she was outspoken enough to tell the lady to fuck off!!! When I asked what the nice lady's response was she said she didn't know because the other person on the elevator pressed the door close button. WOW!

I hope it doesn't bug you that I posted this Nicole but I had to so people that it's not just me.

Thursday, May 14, 2009

Letter to the Editor

This morning as I looked at the front page of the Brantford Expositor I thought "enough is enough". They ran a story on the front page about how Tori Stafford's (missing woodstock girl) family has "finally" picked up their dog from the Vet. This is my letter to the editor:

I am very dissapointed with the Expositor's decision to run recent stories about Tori Stafford's family dog. I don't even know the family and I am personally offended! Really? Who cares if they picked the dog up or not? Why is that our business and what does it have to do with the fact that Tori is still missing? It is a tabloid type move to make and it makes me ashamed to say that I am a subscriber to a paper that would print such trash. And it made FRONT PAGE? Are there not more important stories you can run? If you must run something about Tori, why not just keep her picture on the front page? Be a POSITIVE part of the search, keep her face in the public eye. Am I the only one who sees that this is shameful?

Here is the link to the story if you want to see why I'm pissed:

Wednesday, May 6, 2009


So, yesterday I went to work and my feet were a disgusting swelly mess! My feet were pouring over the tops of my shoes and my knees looked like I had implants put in them! I left work around 10am and went to the hospital to have my legs re-assessed as my Doctor had suggested if they poofed again.

They checked my blood pressure (normal as usual), my urine and the baby's heart rate (which was great!). It was decided that since I spend the greater amount of my work day on my feet, it would be best that I stop working at this point. I'm not on strict bed rest but I am supposed to keep my feet elevated as much as possible. this is going to be WAY better ebcause I can be productive around my house so I am not bored to tears, but if my feet get sore and swollen I can drop what I'm doing and put my feet up without having to answer to anyone.

I feel a great amount of relief. I dreaded going in to work because of how much my feet/legs were hurting. I was leaving early because of it all the time and frankly it was getting embarassing. This way, my boss can call in casual to cover my spot instead of having me come in only to leave early and have the branch be left short staffed. Much better for everyone all around.

That's my update!

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No my name ain't baby

No my name ain't baby